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Senior Analyst with advanced technical support for McAfee ePO

3+ years of McAfee ePo administration/engineering experience

8+ years of IT experience (security or desktop services preferred)

Strong technical background and excellent communication skills

Ability to work both independently and in a team environment

Desired:

McAfee File and Removable Media Protection (FRP) or equivalent product

End Point Protection (VSE, HIPS, ENS,  MDE, DLP and related McAfee services/modules)

Summary:

This individual will be providing advanced technical support for McAfee ePO.

They will be evaluating technology updates and will ensure ongoing vendor support.

They will be responsible for identifying processes and technical improvements for the environment, as well as improve efficiencies in procedures within the tools via automation.

They should be comfortable working to resolve and document complex issues including root cause analysis, prevention and "workarounds".

Lastly, they will work with report generation, query setup and dashboard population, specifically for McAfee ePolicy, File and Removable Media Protection, and End Point Protection Suite administration and Tier III support for desktop technicians.

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