Senior SAP Service Management (SM) Consultant – REMOTE/PST

Remote
Contracted
Experienced

We are looking for a Senior SAP Service Management (SM) Consultant to provide production support, manage change requests, and lead/support projects. This role requires strong functional expertise, excellent communication skills, and the ability to work independently with business and technical teams.

it's a 6+ Months REMOTE/PST role. 

Responsibilities

  • Handle production support tickets: troubleshooting, analysis, resolution, configuration.

  • Manage change requests (small enhancements within 1 month).

  • Lead/support projects: requirements, design, configuration, testing, and solution delivery.

  • Collaborate with cross-functional and technical teams for robust solutions.

Required Skills

  • Strong expertise in SAP SM: Warranty, Service Orders, Service Notification, Whole Unit Exchange/Repair.

  • Advanced knowledge: Notification, Warranty, Billing, Contracts (Value/Quantity/Service), Revenue Recognition.

  • Customer Service Master Data (Equipment, Warranty, Functional Location, Counters).

  • Experience with IDocs: Partner profiles, segments, testing.

  • Interfaces with SAP and non-SAP systems.

  • Strong background in Logistics Execution, EDI/IDoc Integration, Warehouse Management, Shipping.

  • Ability to design, configure, write functional specs, test, and implement.

  • OTC knowledge (high-level configuration/concepts) is a plus.

  • Excellent communication; able to work independently and run initiatives.

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Human Check*