Skillset: 5+ years of working experience with Dynamics 365 and Power Platform Implementations Architect Experience 5+ years Power Platform Solutions, particularly Power Automate and Power Pages. 3+ years Microsoft Azure platform. Azure DevOps 5+ years Database Architecture Experience- 3+ years Infrastructure/Network and Application Support - 5+ years Design and document technical architecture solutions that span multiple platforms and include integration and authentication across systems CICD/Release Management - Define, communicate, and manage technical change management (e.g., release) processes for all Dynamics 365 related technology efforts Identification of risks and issues from a technical perspective. Azure Communications API’s Microsoft Project, Excel, and PowerPoint Ability to prepare detailed written instructions and documentation. Ability to effectively make oral and written reports and presentations and prepare clear and concise documentation. Experience in performing analysis and requirements gathering with customers. An ability to resolve complex problems in a timely manner and seeks optimum solutions. Ability to communicate technical terminology at a level appropriate to the audience. Effective at creating highly complex assignments in a high stress work environment. Ability to troubleshoot application issues under pressure. Technical Customer Service Analyst - 5+ years Extensive experience with MS Dynamics, MS Azure, and Application Support - 5+ years.